Legal Document

Privacy Policy

Your privacy matters to us. We are committed to protecting your personal information and using it responsibly.

Last Updated: August 2026

1. Information We Collect

We collect information to provide better services, process OEM inquiries, and communicate effectively with our global B2B clients. This information falls into three categories:

Contact Information

  • Full Name
  • Company Name
  • Professional Email Address
  • Phone Number & WhatsApp Number
  • Country / Region

Business & OEM Information

  • Inquiry details and RFQ documents
  • Technical drawings and design files
  • OEM/ODM custom requirements
  • Product specifications & quantities

Website Usage (Auto-Collected)

  • Browser type and device info
  • IP address & rough location
  • Browser language
  • Pages visited and time spent

2. Why We Collect Information

We use the collected information strictly for legitimate business purposes:

  • ✔ Reply to your inquiries and RFQs promptly
  • ✔ Prepare accurate quotations and commercial invoices
  • ✔ Arrange OEM/ODM production and technical evaluations
  • ✔ Improve our customer service and communication efficiency
  • ✔ Enhance our website user experience and performance
  • ✔ Send requested product catalogs, samples, or updates
Our Commitment: We never sell, rent, or trade your personal information or business data to third parties.

3. File Upload Security (Crucial for OEM)

Because our website allows you to upload custom drawings, specifications, and RFQ files:

  • 🔒 Technical drawings, custom specifications, and project files submitted through our website are treated as strictly confidential business information.
  • 🔒 These files are only accessed by authorized engineering and manufacturing personnel solely for the purpose of quotation evaluation and production execution under strict NDA standards.

4. Cookies & Tracking Technologies

Our website uses cookies to function properly and enhance your browsing experience.

Purpose of Cookies

  • Improve website performance and loading speed
  • Remember your user preferences
  • Analyze website traffic and user behavior trends

Google Analytics: We may use Google Analytics to understand how visitors interact with our site so we can continuously improve our offerings. You can choose to disable cookies through your browser settings.

5. Third-Party Services

Our website may contain links or integrated services from external platforms, such as:

  • 🔗 WhatsApp (for instant business messaging)
  • 🔗 Google (for analytics, maps, and web fonts)
  • 🔗 YouTube (for video product demonstrations)

Please note that these third-party platforms operate under their own independent privacy policies, and we assume no responsibility for their content or data practices.

6. Data Protection & Security

We implement reasonable administrative, technical, and physical security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

Secures all data transmitted between your browser and our servers.

Secure Hosting

Hosted on reliable, enterprise-grade cloud servers.

Limited Access

Strict role-based internal access to sensitive data and drawings.

7. Data Retention

We retain your personal and business information only for as long as necessary to fulfill the purposes outlined in this policy—such as processing quotations, managing orders, complying with legal obligations, or maintaining ongoing business communication.

8. Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access & Correction

Request a copy or correction of the personal data we hold about you.

Deletion & Withdrawal

Request deletion of your data or withdraw consent at any time.

9. International Visitors

Because we operate globally in international trade, your information may be transferred to and processed in China, where our business operations, warehouse, and partner factories are located. We take reasonable measures to ensure that your data is treated securely regardless of your geographic location.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Guangzhou Sanyang Audio Technology Co., Ltd.

Email: sales@gzkenawei.com

WhatsApp: +86 17638578389

Website: www.gzkenawei.com